New Cops | Do you care enough?

Praise

If you are pleased with the service you have received from us, we welcome praise and compliments about individual members of our Recruitment team.  The information you provide helps us to recognise and share examples of good practice in order to improve our service. We will pass your comments on to the team member and their supervisor. If you would like to thank a team member who has helped you, but you don't know their name, give us as much detail as you can and we’ll do our best to pass your feedback on to them.

Complain

The Constabulary Recruitment team aim to provide excellent service always, but if something does go wrong we want you to tell us about it. This will help us to improve the quality of service we provide and the conduct of individual team members. You should complain if you believe:

  • We have done something wrong
  • You were not treated fairly by Recruitment staff
  • You are dissatisfied with the service you have received.

If you are unhappy about the service you received from us, would like an explanation and your concerns followed up, you can submit your expression of dissatisfaction online.  Your comments will be forwarded to the Manager in charge who will work with you to address your concerns.